Return and Exchange
1. Eligibility for Returns
We accept returns within 3 days from the date of purchase. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.
2. Initiating a Return
To initiate a return, please contact our customer support team at +91 98798 89190. Provide your order number, a detailed reason for the return, and any relevant photos if applicable.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure safe return.
4. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within 7 days.
5. Exchanges
To exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to product availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 12 hours. We will arrange a replacement or refund, including any shipping charges if applicable.
7. Cancellation of Orders
Orders cannot be cancelled once processed or shipped. Please contact us as soon as possible if you need to cancel your order.
8. Contact Information
If you have any questions about our return and exchange policy, feel free to contact our support team at +91 98798 89190.
Note: This policy is subject to change without prior notice. Please refer to our website for the most current version.